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El Sueno Hotel & Spa, Puebla

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From109US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

9 Oriente No. 12 Centro Historico, Puebla, Mexico, 72500

El Sueno Hotel & Spa is a luxurious 5-star spa hotel located in an 18th-century Baroque palace. It features amenities such as a hot tub, steam room, rooftop terrace, and free full breakfast.

Rooms & Amenities

All rooms at El Sueno Hotel & Spa showcase original features of the historical residence, blending contemporary elements with traditional architecture. They include a flat-screen TV, mini-bar, and private bathrooms with toiletries. Certain suites feature unique decor dedicated to influential women in the arts.

Dining Options

Guests can enjoy international cuisine and brunch at the two onsite restaurants, which are open for breakfast, lunch, and dinner. Nearby dining options include Utopia and Belgian Beer & Bistro, both within 0.1 miles.

Leisure

El Sueno Hotel & Spa features leisure facilities such as a hot tub, solarium, and massage cabins. The hotel is designed for visitors seeking comfort and relaxation while exploring the historic center filled with museums and traditional neighborhoods.

Location & Transportation

The hotel's location is just 2 blocks from the main square, Zocalo, and major attractions like the Cathedral and antique shops in the old neighborhood of Sapos. Transportation options include local buses and cable cars a short walk away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
32 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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King Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Master Suite Accept Pets
Max:
2 persons
50 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Puebla800 m
Airports
Hermanos Serdan International (PBC) 28.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Adults only
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

9 Oriente No. 12 Centro Historico, Puebla, Mexico, 72500
Map view
9 Oriente No. 12 Centro Historico, Puebla, Mexico, 72500
Nearby
Park
Zocalo
510 m
Museum
Museo Amparo
120 m
PueblaMexico
Biblioteca Palafoxiana
370 m
cnr Avs 3 Oriente & 16 de Septiembre
Cathedral of Puebla
480 m
PueblaMexico
Alley of the Frogs
530 m
Museum
La Casa Del Mendrugo
350 m
Av. Juan de Palafox y Mendoza
Templo del Ex-Hospital de San Roque
390 m
Gallery
Museo Poblano de Arte Virreinal
580 m
Museum
Automobile Museum Puebla
440 m
Museum
Museo Jose Luis Bello y Gonzalez
420 m
Calle 2 Nte 2
Museo Universitario Casa de los Munecos
440 m
Church
La Compania Templo del Espiritu Santo
460 m
Museum
Living Museum Puebla
250 m
16 de Septiembre 507
Casa del Dean
160 m
Library
Profetica
300 m
Square
Bazar los Sapos
390 m
Restaurants
Augurio
40 m
Avenida 9 Oriente Número 16
Utopia, Belgian Beer & Bistro
70 m
Avenida 9 Oriente 6 Centro Histórico
Hormiga Negra
250 m
Av. 7 Oriente #5 Terraza Col. Centro Terraza
La Conjura
120 m
Calle 9 Oriente 201. Centro Historico
El Capricho de San Antonio
130 m
Avenida 9 Oriente 203
Casona 703
160 m
Avenida 16 de Septiembre 703 Puebla Downtown
Santoua
210 m
Calle 2 sur # 1103 a Una Calle Del Museo Amparo
Frenchies Cafe
310 m
Avenida 16 de Septiembre 315 Planta Alta. Frente a la Catedral
Fonda Margarita
310 m
5 Poniente

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.7
Location
8.7
Service
7.3
Dining
7.0
Guest reviews
7.4/10
based on 3 reviews
4.5/5 based on 352 reviews
8.3
8.3/10 based on 538 reviews
#19 of 126 hotels in Puebla based on Tripadvisor
Kathy
United States, May  2024
6.6/10

The hotel offers a stunning design-style experience, but some aspects like room comfort and service need improvement. The location is perfect for exploring the city.

Rooms
5.0
The room didn't match the pictures, with an intrusive grey metal silo inside. The bedding was excessive for the heat, and the AC and refrigerator were noisy. The room had a strong scent.
Service
6.0
The service was a mixed bag, some staff were aloof while others were professional and attentive. They assisted with various needs but didn't meet the guest-centered standard.
Location
8.0
The hotel sits just in front of the bar and restaurant, making it convenient for exploring the city and enjoying local cuisine.
Dining
7.0
The food quality varied, but some meals were delicious. The dining experience had its ups and downs.
Facilities
7.0
The little dip pool, though in a public area, offers some relaxation possibilities.
Michael
United States, March  2024
8.0/10

The hotel has a great location, just steps away from the downtown scene in beautiful Puebla. The rooms are nicely designed but lack drawers and have plastic-like wooden floors. The service was excellent and made great efforts to meet our needs. The dining experience is a nice perk with varying food quality. Overall, a lovely mix of tradition and new in Puebla.

Rooms
7.0
The rooms are of minimalist design and nicely done, but lack drawers and have plastic-like wooden floors.
Service
9.0
The service was excellent, attending to all our needs.
Location
9.0
The location is ideal, steps away from downtown Puebla with a nice mix of tradition and modernity.
Dining
7.0
The dining experience offers a nice perk with varying food quality.
Facilities
8.0
The hotel offers various facilities to enhance your stay.
William
United States, July  2023
8.0/10

The hotel truly had a dreamy feel with unique room concepts like the beautiful bathtub and charming balcony overlooking the city. However, the lack of windows might make you feel a bit enclosed. The service was a mix of indifferent and friendly, but Manuel stood out with his attentive care. The location was perfect for exploring the Centro Historico, blending a relaxing tropical vibe with proximity to key attractions. The dining experience offered a varied array of local dishes, though the quality could vary. Overall, a place filled with splendid little details and a touch of magic.

Rooms
8.0
I felt like I was at a Mexican wedding reception trying to find my room with no windows, but once inside, the beauty of the room with its lovely bathtub and city-view balcony was mesmerizing.
Service
7.0
While the service was a mixed bag, Manuel's charming and attentive care stood out and made the stay memorable.
Location
9.0
The hotel's location gave off a relaxing tropical vibe near the city center, making it convenient for exploring all the delights of the Centro Historico.
Dining
7.0
The dining experience was delightful with a variety of local dishes, even though the food quality could be inconsistent at times.
Facilities
9.0
The facilities were top-notch, including all the essential services one might need during a stay.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room